One of the most important facets of a hosted web-based application service provider like FedArb, is the need to separate and safeguard the confidentiality of the parties' data. Security and privacy are paramount. FedArb has implemented numerous measures to ensure the confidentiality and security of your case documents. Our solution is hosted in a highly secure environment, protected by encryption and authentication in a hardened, protected site.

Our secured state-of-the-art hosting facilities, our customers receive the highest data protection commercially available.

We provide an integrated system that lets authorized parties in and keeps everyone else out with:

  • Firewalls to prevent unauthorized access
  • SSL encryption to keep documents secure
  • U.S. government-standard 128-bit AES encryption
  • Site certificates to verify server identities
  • Secure ID's to verify user identity
  • Windows security to keep network logins locked up
  • Intrusion protection against login attempt and unauthorized transmissions
  • Off-site data storage

Our systems are built with the highest level of security and redundancy to prevent privacy loss and ensure maximum uptime.

Features of this facility include:

Physical security. All computer and network communication systems are housed in a secured, hardened hosting facility with 24x7x365 guard patrols and full surveillance and biometric access control systems.

System redundancy. Our system has built-in redundancy at every point, including Web, application, file, database, and storage servers.

Network monitoring. FedArb's infrastructure is continuously protected by a broad shield of network equipment and software tools and continuously monitored by our staff for any attempted network attacks.

Network security. FedArb requires its clients to use Secure Socket Layer (SSL) encryption technology (128-bit minimum) when accessing the FedArb applications with an Internet browser. Digital certificates ensure the authenticity of each SSL session. This helps minimize the risk of datastream interception between the user's browser and the FedArb service.

Data backup. We automatically back up all customer data nightly and store it at a secured, off-site facility. All backups are encrypted, and any unused, obsolete, or end-of-life media is destroyed to prevent third-party data retrieval.

User authentication. Our authentication policies enforce security without increasing complexity for authorized end users.

Federal Arbitration, Inc.

PH: 650 328 9500
FAX: 650 521 5891